FAQ
This page provides answers to frequently asked questions regarding MapFan 's services for businesses.
Printing and using maps
- Q: How do you count the number of printed copies and photocopies when distributing flyers?
- A
Example 1
When using a map of one location on a flyer
Number of copies printed: This refers to the number of flyers distributed.
Plan A is suitable if you print 1,000 pages or less per year.
Plan B is suitable for printing 1,001 to 10,000 pages per year.
For anything beyond that, please contact us separately.Example 2
If you print 200 locations, with each location represented on 5 flyers, the unit of measurement is as follows:
Number of prints: 200 locations x 5 sheets = 1,000 sheets
Number of copies: 200The number of printed pages is based on Plan A, and the number of copies is based on Plan B, but you can choose the cheaper Plan A.
- If you wish to reproduce and distribute materials for sale/distribution purposes (such as atlases, books, magazines, publications, booklets, leaflets, etc.) as Q Publishing does, or if you wish to print unlimited materials for use in goods, videos, apps, or on the web.
- A
Please contact us separately for further information.
Inquiry
- Q: If I pay the license fee once, can I print it indefinitely?
- A
No. Use is limited to the period for which permission was granted. (Usually one year.)
- Q: Can I not make copies after the license period has expired?
- A
Once the license period has expired, you cannot make any new copies. However, if you made copies of the map within the license period in accordance with the terms of the license, you do not need to delete the data or collect the paper copies even after the period has expired.
- Q: If I cancel the contract before the end of the license period, will I receive a refund?
- A
Please note that the license fee you have paid is non-refundable.
- Q: How can I extend the period?
- A
Please resubmit your application form within the specified period. The license period is one year, but applications for multiple years are also accepted.
- Q: If I sign up for a multi-year contract, can I pay for it all in one lump sum?
- A
Yes, you can. Generally, we will bill you annually once a year, but if you prefer a lump-sum payment, please indicate this in the remarks section of the application form.
- Q: The rule states that "the number of locations on maps included in electronic media such as PDFs is limited to 100 per year." If I use 10 different map images with the same latitude and longitude but different scales, can that count as just one location?
- A
No. If there are 10 different map screens displayed, it will be counted as 10 uses, regardless of whether they are the same location or not.
- Q: How should I report the number of sheets I used?
- A
Please submit a report on your results within one month of the end of the license period.
Furthermore, if necessary, we may contact you even during the license period to inquire about your usage history, such as the number of images you have used up to that point.
MapFan SDK
- Q: Are all features available in an offline environment?
- A
Since all function data and engines are stored in the local environment, all functions except the map download function can be used offline.
- Q: Is it possible to implement navigation functions similar to those found in car navigation systems?
- A
We do not offer a so-called car navigation function that uses voice guidance. However, we can acquire various guidance information along the route, so it is possible to implement functions such as displaying route guidance point information on the screen.
- Q: Is it possible to display the location automatically linked to GPS location information?
- A
MapFan SDK does not provide a function to automatically link GPS location information and display the location.
However, by managing GPS location information in your own app and combining it with the map display function that allows you to specify latitude and longitude using MapFan SDK, it is possible to display tracks using GPS location information.
- Q: How do I update the map data?
- A
Map updates can be downloaded directly from devices that have apps developed using this SDK installed.
We provide an authentication ID for downloading and an interface for rewriting, so if you set the authentication ID within the app using these, you will be able to access our server and download and update maps for the duration of your map license.
Additionally, it supports quick download updates using the differential update function.
(For details on map updates, please refer to the section on map updates.)
- Q: What is the size of the map data?
- A
The data for all of Japan is approximately 5GB.
By using our proprietary data format, we have compressed the entire map of Japan to approximately 5GB while maintaining rich map information.
- Q: Are there any map update methods other than downloading them?
- A
For customers who require it, we can also offer an update method that directly rewrites data on the SD card or device storage. Please contact us for details.
- Q: How often are the maps updated?
- A
We update it monthly, 12 times a year.
*Map update downloads require a Wi-Fi connection.
- Q: Are there any ways to reduce the size of map data?
- A
Storing route data (approximately 1GB) and search data (approximately 1.6GB) is optional, so if you don't use them, the size will be reduced accordingly.
Furthermore, map and search data is provided on a prefecture-by-prefecture basis, so if you do not need the route function and only need to use it for a specific prefecture, you can use it with a data size of several hundred MB.
MapFan API
- Q: How often are the maps updated?
- A
The data used in MapFan API is updated monthly, 12 times a year.
- Q: Can you deliver content to mobile phones (feature phones)?
- A
We also offer services for mobile phones (feature phones). For more information, please contact us using the form below.
General services for businesses
- Q: About the pricing system
- A
We will provide you with the most suitable pricing based on factors such as the number of accesses and licenses required. Please feel free to contact us using the form below.
- Q: I'd like to try it out first. Is there a trial version available?
- A
Free trial versions are available for each service.
Please contact us using the trial version application form below.
- Q: If we cannot develop the product in-house, can we outsource the development?
- A
If you require development assistance, we can introduce you to development partner companies. For more details, please contact us using the form below.
- Q: I would like to receive support services. Which website can I access them through?
- A
The support site is at the following URL.
Please register and use the service by following the account creation instructions provided separately to customers using the trial or full version.MapFan Developers Support
https://developers.mapfan.com/If you are unsure how to create an account, please contact us using the form below.
https://business.mapfan.com/contact/